Drop&Fly, SITA’s bag-drop unit, has been awarded the prestigious 2017 iF Design Award: Public Product, in recognition of its state-of-the-art design and intuitive user interface.
Drop&Fly provides passengers with an easy-to-use interface which makes checking in bags a convenient and pleasant experience. Its one-step self-bag drop process, which allows passengers to print their tags and check in their bags at the same time, delivers a fast, customer-centric passenger experience. It is fully customizable to the individual needs of the airport and its hybrid functionality enables a switch from self-service to an agent-assisted mode in a matter of seconds.
The iF Design Award, recognized as a symbol of design excellence around the world, confirms SITA’s expertise in matching form and function.
Matthys Serfontein, Vice President Airports at SITA, said: “Design was fundamental to SITA’s Drop&Fly solution, delivering both operational efficiency and a great passenger experience. Our understanding of the passenger process was instrumental in building a product that is fit for purpose. The compact and modular design makes it fit seamlessly into any airport in the world.”
Unique design features of Drop&Fly include LED lights that guide passengers through the bag drop process while the ultra-low conveyor belt allows passengers with heavy bags or in a wheelchair to use the bag drop unit. The fully enclosed design features a sliding door and advanced sensors to prevent tampering for a safe and secure bag drop.
Drop&Fly is part of SITA’s broad portfolio of bag drop solutions, that ranges from one or two bag drop units to a more comprehensive approach that can transform an entire airport terminal. More than 225 units have already been installed in 40 airports and their sleek design continues to attract the attention of airport operators around the globe.
