The use of self-service technology in Saudi Arabia is expected to surge in the next 12 months as an increasing number of airline passengers opt for technology rather than face-to-face interactions at the airport. These are the findings of the 2016 Passenger IT Trends Survey revealed today by air transport technology provider SITA. In particular, mobile self-service usage across key …
Airports in China are investing in the latest technology to manage growth and changing passenger expectations. Over the next three years 50% will invest in systems to predict potential disruptions before they occur. Investing in emerging technologies including the Internet of Things, beacons and mobile services are also high on airports’ agendas to deliver a better passenger experience. This is …
Fraport Greece, which will soon be responsible for operating, maintaining and upgrading 14 Greek regional airports over a 40-year concession period, has selected SITA’s state-of-the-art common-use terminal equipment (CUTE) to be implemented at all its airports. Fraport Greece’s investment in the 14 regional airports is aimed at promoting the surrounding cities and regions as tourist destinations, driving increased passenger traffic, …
Adelaide Airport, Australia’s fastest-growing international airport, has selected SITA to provide smart new passenger and airport operational technology. The airport’s eight million passengers will enjoy new self-service bag drop and check-in kiosks, while SITA’s day of operations technology will ensure optimized airport operations. SITA has provided technology to Adelaide Airport for more than ten years and the new five-year contract …
The Manila International Airport Authority (MIAA) today announced the selection of SITA technology as it takes the first steps to transform Ninoy Aquino International Airport (NAIA) to be among the leading airports supporting IATA’s Fast Travel program. The airport is the main international gateway to the Philippines with more than 37 million passengers and serves as a hub for the …
Dortmund Airport is set to introduce a new operations solution from global IT provider SITA that will allow the airport to optimize the deployment of its 300-plus workforce, ensuring that employees are always in the right place at the right time. Using SITA’s AirportResource Manager, the airport operator will streamline its operation through intelligent and proactive decision-making, leveraging tools for …
Leo, the innovative baggage robot developed by air transport IT provider SITA, is in Marrakech for the COP22 climate talks taking place in the city from 7-18 November 2016. Leo, is being hosted by Royal Air Maroc, Morocco’s national carrier. Leo will be on display in the main COP22 convention centre in Bab Ighli from 7-16 November before moving to …
Phoenix Sky Harbor International Airport, known as America’s Friendliest Airport®, is using sophisticated technology from global IT provider SITA to offer its 44 million passengers real-time information for their journey through the airport. Passengers can now view security wait times before they travel as well as when they arrive at the airport. Today, real-time checkpoint wait times are available on …
Scandinavian Airlines (SAS) is keeping its flight crew connected and in touch on the ground no matter where they are in the world through SITA’s global, always-on Wi-Fi service, Mobility Access. SITA’s Wi-Fi service provides more than 5,200 SAS employees – working primarily in SAS flight operations – secure access to the world’s largest Wi-Fi network through 57-million hotspots in …
Air India has launched a completely new app to its more than 18-million passengers which will take the user experience to a new level. Built by global technology provider SITA using its state-of-the art mobile platform, the app makes it even easier for passengers to book, check-in and manage every aspect of their journey from their mobile device. Air India’s …
