Air Transat, Canada’s number one holiday travel airline, has turned to SITA to support its route development in airports across the Caribbean, South and Central America. A fast time to market is key to the airline’s success and SITA delivers communications network services at new destinations quickly. Air Transat faces challenges to uniformly connect and equip its staff across all …
Global IT provider SITA and Hamad International Airport (HIA) today signed a Memorandum of Understanding (MoU) which provides a framework for the two partners to trial and enhance innovative passenger processing solutions at HIA. The MoU was signed jointly by Hamad International Airport Chief Operating Officer, Engr. Badr Mohammed Al Meer and Hani El-Assaad, SITA President, Middle East, India and …
SITA, the technology company that provides JetBlue’s biometric exit checks at the boarding gate, today announced the success of its innovative technology used in the trial in Boston Logan International Airport and that it continues to work with the airline and U.S. Customs and Border Protection (CBP) in this program. The program, which started in June on flights from Boston’s …
SITA today announced that Jacques Demaël has joined the organization as SVP Strategy & Business Support. Reporting directly to CEO Barbara Dalibard, Demaël will be based in Geneva, Switzerland. Working together with the CEO and the Executive Team, Demaël will drive SITA’s overall strategy as well as several key strategic initiatives. He will be responsible for leading a transformation program …
Leo, the innovative baggage robot developed by global air transport IT provider SITA, was showcased today at Comodoro Arturo Merino Benitez Airport in Santiago, Chile, as part of a presentation on next generation technologies for the first step of the passenger journey at the terminal. Leo is a fully autonomous and self-propelling robot which looks after passengers’ baggage. It’s an …
Miami International Airport (MIA) is the first airport in the world to bring the convenience of Mobile Passport Control, the fast entry process into the USA, into its own airport app experience. US citizens and Canadian visitors arriving into Miami can now use the MIA Airport Official app to submit details to US Customs and Border Protection (CBP) and simply …
Lanseria International Airport is investing in SITA’s self-service technology that will add new convenience for passengers while providing improved common-use functionality for airlines. Using SITA’s self-service systems, passengers will now be able to quickly check-in and drop their bags before proceeding directly to the gate without having to visit a traditional check-in counter. In a first for a South African …
SITA today announced that Sergio Colella has joined as President, Europe, responsible for driving a refocused strategic direction for the region. Reporting to CEO Barbara Dalibard, he will be based in Geneva, Switzerland and will be part of the Executive Team. He joins SITA from HP where he was the Vice President and General Manager of HP Enterprise Services EMEA …
Air Seychelles, the national airline of the Republic of Seychelles, will be introducing SITA’s state-of-the-art common-use passenger processing systems (CUPPS) at Seychelles International Airport from today. This investment provides greater flexibility for international airlines operating from the airport by allowing them to share common-use terminal equipment for check-in and boarding. The airline – which provides ground-handling services to airlines operating …
Passenger satisfaction is higher during the airline journey when self-service technologies are used, particularly at bag tag and collection, and passport checkpoints. This is according to the 2017 SITA Passenger IT Trends Survey, a global survey released today by IT provider SITA and co-sponsored by Air Transport World. The survey shows that passengers rate their journey very highly with an …
