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Brisbane Airport leads with smart biometrics from check-in to boarding

Brisbane Airport, in partnership with SITA and Air New Zealand, has launched an Australian first trial of facial recognition technology that is set to transform the future of travel. The new SITA Smart Path technology uses sophisticated biometrics which allows passengers to present their details at a self-service kiosk at check-in then, when ready to board, use an automated boarding …

Aeromexico chooses SITA for connectivity across 50 international locations

Aeromexico, Mexico’s global airline, has selected SITA to provide network connectivity across more than 50 international locations. SITA’s world-class communications services will ensure Aeromexico will have full access to all its IT applications for back and front-office activities, including check-in and departure control, as the airline expands its routes across the world. The three-year agreement includes the provision of SITA …

SITA invests in dynamic mapping start-up LocusLabs

SITA, the air transport IT provider, has completed a strategic investment in dynamic mapping company LocusLabs, helping drive innovation for the benefit of the entire industry while supporting SITA’s own investment in innovation. The investment also supports SITA’s continued focus on developing and delivering common-use geo-location technology which allows passengers to identify services using location. This solution, which merges mapping …

SITA’s self-service ABCGates expedites immigration at Bologna Airport

Bologna Guglielmo Marconi Airport is to speed up the immigration process for passengers from the European Union who hold a biometric passport with the introduction of new self-service immigration control technology from air transport IT specialist, SITA. Using world-leading facial recognition technology to confirm that the passenger is the passport holder, SITA’s iBorders® BorderAutomation ABCGates will provide passengers with a …

Indian aviation ramps up tech investment to meet rapid passenger growth

Airlines and airports in India are expected to rapidly ramp up their spend on new technology over the next three years to keep up with surging growth which will see passenger traffic double to 370 million by 2020. The growth will position India as the world’s third largest aviation market. To meet this demand airlines and airports are investing in …

Bhutan Airlines to roll out SITA’s passenger management system

Bhutan Airlines will introduce new-generation passenger management technology from global IT provider SITA, aimed at transforming its operations across its international destinations while revitalizing its passenger experience. As part of the seven-year agreement with Bhutan Airlines, SITA will deliver its suite of passenger services through its Horizon® Passenger Management and Distribution solution which is built on a flexible platform of …

Mumbai becomes first airport in India to introduce self bag-drop

Mumbai International Airport Limited (MIAL) is offering its passengers greater convenience when checking in their baggage with the introduction of SITA’s Scan&Fly bag drop units at Mumbai’s Chhatrapati Shivaji International airport, the country’s second busiest airport. MIAL has deployed Scan&Fly units throughout the airport, allowing passengers that have already checked in online to quickly tag and drop their baggage before …

Low-cost carrier Air Seoul chooses SITA’s Horizon for flexible passenger management

Air Seoul, the new low-cost carrier based at Seoul Incheon International Airport, successfully launched its operations using Horizon® Passenger Management and Distribution provided by air transport technology provider SITA. The new South Korean airline, which is under the Kumho Asiana Group, operates international flights. As the airline introduced its new flights reservations, check-in, boarding and the various departure control and …

Saudi travelers’ love of smartphones to drive demand for more self-service at the airport

The use of self-service technology in Saudi Arabia is expected to surge in the next 12 months as an increasing number of airline passengers opt for technology rather than face-to-face interactions at the airport. These are the findings of the 2016 Passenger IT Trends Survey revealed today by air transport technology provider SITA. In particular, mobile self-service usage across key …

Airports in China look to new technologies to manage growth

Airports in China are investing in the latest technology to manage growth and changing passenger expectations. Over the next three years 50% will invest in systems to predict potential disruptions before they occur. Investing in emerging technologies including the Internet of Things, beacons and mobile services are also high on airports’ agendas to deliver a better passenger experience. This is …

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