OpenText announced that Malaysia Airports will be working with OpenText to develop intelligent automation, predictive analytics, and expanded digital services for passengers at the Kuala Lumpur International Airport (KLIA), including its second terminal klia2. This project will be executed in phases, through a big data analytics and digital platform that will contribute to the Total Airport Experience (TAE) strategic pillar …

Cathay Pacific today unveiled The Deck, the airline’s newest lounge at Hong Kong International Airport, giving customers another great reason to arrive early, relax and pamper themselves before their flight. Located close to gate 16 in Terminal 1 and designed in the signature style of Cathay Pacific’s award-winning lounges in Hong Kong and across its network, The Deck, which opens …

Analogic Corporation announced that the company intends to demonstrate the ConneCT™, Analogic’s next-generation CT scanner for airport checkpoints, at four airports representing four regions around the world by the end of July 2018. The first demonstrations have started in Japan and a demonstration in Western Europe is expected to begin next month. Airports in the U.S., Europe, Asia and the …

Positioned at the intersection of tech, design, business, and innovation, NYC-based startup Jabbrrbox is revolutionizing the modern travel experience, one public space at a time. Eight of the brand’s connected workspaces have just been installed in New York’s LaGuardia Central Terminal B, a major hub that sees over 15 million travelers annually. The work booths deliver acoustically-sound, private spaces with …

When travellers arrive at or depart from Brisbane Airport (BNE), they will soon experience an unprecedented digital currency airport experience. BNE in partnership with a number of terminal retailers is combining its community vision with innovation by working with TravelbyBit to bring decentralised block chain enabled payments into its terminal shopping. Travellers will soon be able to use TravelbyBit’s cryptocurrency …

Hamburg Airport has launched the next generation of airport. With the new, fully automated baggage drop, passengers will benefit from even more independence and flexibility at departure. The aim is to bring passengers to the plane without time-consuming processes. Since the start of November 2017, ten “self bag drop” kiosks have been in operation in Terminal 1. They were officially …

Birmingham Airport has started a multi-million-pound programme of development works to improve the passenger journey through the airport terminal. The works include redeveloping the security processing area to provide more boarding card gates, a dedicated security preparation area and a refreshed waiting area with new flooring and lighting. Commenting on the investment, David Winstanley, COO for Birmingham Airport, said: “This investment …

Global Eagle Entertainment Inc. is aiming to provide airline passengers travelling across North America with a connected inflight experience far more like the one passengers enjoy on the ground, tripling the amount of high throughput satellite (HTS) capacity secured with SES Networks aboard the SES-15 satellite. SES announced today that Global Eagle has secured a major increase of Ku-band capacity …

Lufthansa InTouch, responsible for managing customer service across the Lufthansa Group, has again selected SITA to manage its service center communication network and key infrastructure elements, ensuring that more than 11-million customers are connected to service agents every year. SITA, a long-standing partner to Lufthansa InTouch, will continue to manage and maintain its service center communication network and key infrastructure …

Cathay Dragon, the regional airline of the Hong Kong-based Cathay Pacific Group, is now enjoying enhanced communications at Clark International Airport. This follows the installation of SITA AirportHub, the unique shared infrastructure which allows airlines to connect their applications and IT systems at an airport quickly and easily. Clark International Airport is supporting the growing demand of air traffic in the …