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Passenger Experience

Global Net Solutions Unveils Its IoT S-Badge for Increased Safety, Security and Business Insights

Global Net Solutions (GNS), an innovator in facilities-based smart security and business intelligence solutions, today unveiled its S-Badge, a revolutionary IoT-based security solution designed to improve safety and tackle insider threats and breaches in high security environments, such as airports, hospitals, school districts and college campuses, government agencies and more. The S-Badge solution is the world’s first security system leveraging …

Aeroflot becomes first Russian airline to track bags along their entire journey

Aeroflot has become the first airline in Russia to provide real-time location information for all the baggage it handles, choosing SITA, the global IT provider, to deliver an end-to-end baggage tracking solution using its BagJourney system. BagJourney allows Aeroflot to accurately track passengers’ bags at key points along their journey, including at check-in, loading onto the aircraft, transfer and arrival …

MAG launches technology arm to enhance end-to-end airport experience for passengers

MAG, the UK’s largest airport group and the owner of Manchester, London Stansted and East Midlands Airports, has launched its own technology and e-commerce business to respond to technology-driven changes in the way passengers travel and to move the airport experience into a new digital era. ‘MAG-O’, which opened in new specially designed offices on site at Manchester Airport this …

Growing number of African airlines deploy SITA’s Passenger Management solution

Air Senegal SA has become the latest airline in Africa to introduce SITA’s passenger services system (PSS) to manage every aspect of their operation – from reservations and pricing to ticketing and departure control. The airline is one of a growing number of carriers on the continent that have turned to SITA to provide technology solutions to better manage their …

World-class passenger technology powers Cancun Airport’s new terminal

Flights are now operating at Terminal 4, Cancun International Airport, Mexico’s newest airport terminal. The airport’s operator, ASUR, has used innovative technologies from SITA, the global provider of IT to the world’s airports, to ensure a great experience for the more than 21 million passengers that pass through the airport each year. Cancun International has experienced rapid growth over the …

SITA’s world-class tech solutions to bring Istanbul new airport to life

Istanbul New Airport has appointed global IT provider SITA to bring the region’s most advanced airport to life. SITA will deliver a wide range of airport, passenger and baggage processing solutions to deliver a world-class experience, showcasing the future of air travel. İGA, the contractor and designated operator of the new airport, has brought SITA on board to design and …

Fraport speeds up repatriation of delayed bags at Frankfurt Airport with SITA’s WorldTracer Tablet

Airport operator Fraport has significantly speeded up the repatriation of delayed or mishandled bags to passengers at Frankfurt Airport, with the introduction of SITA’s WorldTracer Tablet. WorldTracer Tablet provides a fast, mobile way to trace and return mishandled bags at arrivals and during period of disruption. Agents can roam the baggage hall, capturing details of missing bags in front of …

Airline new distribution capability to get boost from ATPCO and SITA

ATPCO and SITA today announced that they are joining forces to provide the airline industry with NDC Exchange, an industry-owned platform to support the adoption of IATA’s New Distribution Capability (NDC) for air fares and ancillary sales. NDC Exchange will enable quick adoption of NDC, lower the cost of compliance to the schema, while supporting complex interlining as airlines migrate …

Hamad International Airport and SITA enter strategic partnership to enhance innovative solutions at airport

Global IT provider SITA and Hamad International Airport (HIA) today signed a Memorandum of Understanding (MoU) which provides a framework for the two partners to trial and enhance innovative passenger processing solutions at HIA. The MoU was signed jointly by Hamad International Airport Chief Operating Officer, Engr. Badr Mohammed Al Meer and Hani El-Assaad, SITA President, Middle East, India and …

JetBlue and CBP biometric boarding trial program proves success of SITA technology

SITA, the technology company that provides JetBlue’s biometric exit checks at the boarding gate, today announced the success of its innovative technology used in the trial in Boston Logan International Airport and that it continues to work with the airline and U.S. Customs and Border Protection (CBP) in this program. The program, which started in June on flights from Boston’s …

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