Air Seoul, the new low-cost carrier based at Seoul Incheon International Airport, successfully launched its operations using Horizon® Passenger Management and Distribution provided by air transport technology provider SITA. The new South Korean airline, which is under the Kumho Asiana Group, operates international flights. As the airline introduced its new flights reservations, check-in, boarding and the various departure control and …

The use of self-service technology in Saudi Arabia is expected to surge in the next 12 months as an increasing number of airline passengers opt for technology rather than face-to-face interactions at the airport. These are the findings of the 2016 Passenger IT Trends Survey revealed today by air transport technology provider SITA. In particular, mobile self-service usage across key …

Fraport Greece, which will soon be responsible for operating, maintaining and upgrading 14 Greek regional airports over a 40-year concession period, has selected SITA’s state-of-the-art common-use terminal equipment (CUTE) to be implemented at all its airports. Fraport Greece’s investment in the 14 regional airports is aimed at promoting the surrounding cities and regions as tourist destinations, driving increased passenger traffic, …

Adelaide Airport, Australia’s fastest-growing international airport, has selected SITA to provide smart new passenger and airport operational technology. The airport’s eight million passengers will enjoy new self-service bag drop and check-in kiosks, while SITA’s day of operations technology will ensure optimized airport operations. SITA has provided technology to Adelaide Airport for more than ten years and the new five-year contract …

Phoenix Sky Harbor International Airport, known as America’s Friendliest Airport®, is using sophisticated technology from global IT provider SITA to offer its 44 million passengers real-time information for their journey through the airport. Passengers can now view security wait times before they travel as well as when they arrive at the airport. Today, real-time checkpoint wait times are available on …

Air India has launched a completely new app to its more than 18-million passengers which will take the user experience to a new level. Built by global technology provider SITA using its state-of-the art mobile platform, the app makes it even easier for passengers to book, check-in and manage every aspect of their journey from their mobile device. Air India’s …

The Greater Orlando Aviation Administration (GOAA) today unveiled a new standard in airport displays that will span the length of five football fields to create a fun and interactive check-in experience for the 42 million passengers who travel to and from Orlando International Airport every year. SITA, the air transport technology provider, has partnered with Synect to design and install …

Passengers at Orlando International Airport (MCO) have enjoyed shorter wait times in recent months with 53% fewer passengers spending more than 15 minutes in line. This is in large part the result of the introduction of sophisticated queue management technology from global IT provider SITA. The new system has resulted in the double benefit of reducing stress for travelers and …

Airline travelers in the UAE are increasingly using self-service technology to better manage each step of their journey and to make the most of their time in the airport to relax, shop and dine. A total of 48% of UAE travelers use self-service technology where available rather than interact with a person, providing them with more control over their journey. …

SITA, the global air transport communications provider, is to roll out faster, new-generation connectivity across Kenya Airways’ global network, a vital investment in infrastructure needed to support the airline’s renewed focus on cost optimization and airline modernization. Among Africa’s top three airlines, Kenya Airways is seeking to leverage SITA’s latest communication technology to drive new efficiencies in the management of …