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Self bag drop: New service for passengers and airlines at Hamburg Airport

Hamburg Airport has launched the next generation of airport. With the new, fully automated baggage drop, passengers will benefit from even more independence and flexibility at departure. The aim is to bring passengers to the plane without time-consuming processes. Since the start of November 2017, ten “self bag drop” kiosks have been in operation in Terminal 1. They were officially …

Düsseldorf Airport to deploy next generation ECAC Standard 3 EDS screening technology from Smiths Detection

Smiths Detection is supplying next generation hold baggage scanners to support the upgrade to ECAC Standard 3 explosives detection systems (EDS) at Düsseldorf Airport.  Awarded by the Procurement Office of the German Ministry of Interior, the contract includes 14 advanced HI-SCAN 10080 XCT scanners, which deliver exceptional levels of security; and can be further updated as necessary in the future to …

Birmingham Airport Invests in Passenger Experience

Birmingham Airport has started a multi-million-pound programme of development works to improve the passenger journey through the airport terminal. The works include redeveloping the security processing area to provide more boarding card gates, a dedicated security preparation area and a refreshed waiting area with new flooring and lighting. Commenting on the investment, David Winstanley, COO for Birmingham Airport, said: “This investment …

SESAR project shows how aircraft separation methods can increase runway capacity

EUROCONTROL successfully completed a SESAR real-time simulation with AustroControl (COOPANS) using an optimal runway delivery tool (ORD) supporting controllers to optimise aircraft separation on final approach. The simulation also involved the participation of representatives from the SJU IAA, NATS, DSNA, Thales, NAVIAR, LFV, Croatia Control and DFS who participated in briefings and observed exercises. The simulation combined time-based separation (TBS) …

Brisbane Airport Corporation appoints new Chief Executive Officer

Brisbane Airport Corporation (BAC) has appointed Gert-Jan De Graaff, a former BAC senior executive and current President and CEO of JFKIAT LLC, the operators of Terminal 4 at John F Kennedy International Airport, to lead the company from June 2018. Mr De Graaff will replace Ms Julieanne Alroe who will retire from the company at the end of the financial …

Lufthansa again selects SITA to support its service center communication network

Lufthansa InTouch, responsible for managing customer service across the Lufthansa Group, has again selected SITA to manage its service center communication network and key infrastructure elements, ensuring that more than 11-million customers are connected to service agents every year. SITA, a long-standing partner to Lufthansa InTouch, will continue to manage and maintain its service center communication network and key infrastructure …

Aeroflot becomes first Russian airline to track bags along their entire journey

Aeroflot has become the first airline in Russia to provide real-time location information for all the baggage it handles, choosing SITA, the global IT provider, to deliver an end-to-end baggage tracking solution using its BagJourney system. BagJourney allows Aeroflot to accurately track passengers’ bags at key points along their journey, including at check-in, loading onto the aircraft, transfer and arrival …

Taiwan Airport selects Vanderlande for prestigious baggage handling contract

The Taoyuan International Airport Corporation (TIAC) has awarded Vanderlande a contract to supply a state-of-the-art baggage handling system (BHS) at its new terminal. In response to the rapid growth in passenger volume, TIAC is constructing Terminal 3 (T3) at Taiwan Taoyuan International Airport (TTIA). This will boost capacity and enhance the overall quality of service. For this project, Vanderlande has …

Heathrow welcomes 50th electric vehicle as part of pledge to ‘Go Electric’

Heathrow has reached a key milestone in its pledge to ‘Go Electric’ with the delivery of the 50th electric vehicle to the airport’s fleet. This is a key step in Heathrow’s promise to make all of its cars and small vans electric or plug-in hybrid by 2020 to help improve air quality around the airport. The 50 electric vehicles reduce …

MAG launches technology arm to enhance end-to-end airport experience for passengers

MAG, the UK’s largest airport group and the owner of Manchester, London Stansted and East Midlands Airports, has launched its own technology and e-commerce business to respond to technology-driven changes in the way passengers travel and to move the airport experience into a new digital era. ‘MAG-O’, which opened in new specially designed offices on site at Manchester Airport this …

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