Airline travelers in the UAE are increasingly using self-service technology to better manage each step of their journey and to make the most of their time in the airport to relax, shop and dine. A total of 48% of UAE travelers use self-service technology where available rather than interact with a person, providing them with more control over their journey. …
With the help of global aviation IT provider SITA, Iraqi Airways has opened its new reservation contact center in Amman, allowing the airline to better manage its reservations across 13 countries. The center will be operated by SITA. As the airline continues to rebuild its international business, it requires reliable infrastructure that allows it to manage it reservations globally and …
Sky Prime Aviation Services, a leading Saudi private aviation services company, is to deploy SITA’s next-generation passenger services system (PSS) to manage its new VIP flight service being introduced to its premium passengers. Targeted at the region’s premium traveler, the success of the new service relies heavily on providing the very best customer service each step of the journey, from …
With a rapidly growing global network served from regional hubs across the Middle East and North Africa, Air Arabia is to introduce SITA’s next-generation passenger management system to extract even greater efficiency across its operations. Air Arabia carried close to 8-million passengers in 2015, serving 101 destinations spread across the Middle East, North Africa, Asia and Europe from five hubs …
Sharjah Aviation Services today announced it will introduce new automated baggage management and communication systems at Sharjah International Airport. The new systems, provided by global air transport technology specialist SITA, are aimed at further improving the reliability, security and speed of baggage delivery at the airport. More than 4.5 million departing bags are handled at the UAE’s third busiest airport …
Abu Dhabi Airports has partnered with global IT provider SITA to introduce its latest technologies across Abu Dhabi International Airport’s (AUH’s) three terminals. The technology transformation is part of Abu Dhabi Airports’ preparations for AUH reaching a capacity of 45 million passengers by 2017. The investment in SITA’s latest innovations will bring the airport’s entire IT infrastructure in line with …
EGYPTAIR has signed a five-year contract with air transport communications specialist, SITA, for the implementation, management and modernization of the airline’s entire communications network. This will provide mission-critical connectivity to EGYPTAIR’s headquarters and across more than 190 sites around the globe. SITA, as the main provider of network communications to EGYPTAIR, is providing a state-of-the-art network which will ensure secure …
