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North America

Air Transat turns to SITA to enable fast route development

Air Transat, Canada’s number one holiday travel airline, has turned to SITA to support its route development in airports across the Caribbean, South and Central America. A fast time to market is key to the airline’s success and SITA delivers communications network services at new destinations quickly. Air Transat faces challenges to uniformly connect and equip its staff across all …

JetBlue and CBP biometric boarding trial program proves success of SITA technology

SITA, the technology company that provides JetBlue’s biometric exit checks at the boarding gate, today announced the success of its innovative technology used in the trial in Boston Logan International Airport and that it continues to work with the airline and U.S. Customs and Border Protection (CBP) in this program. The program, which started in June on flights from Boston’s …

SITA appoints Jacques Demaël as SVP Strategy & Business Support

SITA today announced that Jacques Demaël has joined the organization as SVP Strategy & Business Support. Reporting directly to CEO Barbara Dalibard, Demaël will be based in Geneva, Switzerland. Working together with the CEO and the Executive Team, Demaël will drive SITA’s overall strategy as well as several key strategic initiatives. He will be responsible for leading a transformation program …

Miami International Airport first worldwide to provide fast entry process into USA via its mobile app

Miami International Airport (MIA) is the first airport in the world to bring the convenience of Mobile Passport Control, the fast entry process into the USA, into its own airport app experience. US citizens and Canadian visitors arriving into Miami can now use the MIA Airport Official app to submit details to US Customs and Border Protection (CBP) and simply …

SITA appoints Sergio Colella as President for Europe

SITA today announced that Sergio Colella has joined as President, Europe, responsible for driving a refocused strategic direction for the region. Reporting to CEO Barbara Dalibard, he will be based in Geneva, Switzerland and will be part of the Executive Team. He joins SITA from HP where he was the Vice President and General Manager of HP Enterprise Services EMEA …

SITA engages aviation leaders to set new course for secure journeys at U.S. airports

SITA, the global provider of border security and IT solutions to governments, airlines and airports, today announced the formation of the Secure Journeys Working Group to address today’s airport security threats in the USA and to work towards creating a secure and efficient passenger experience throughout the airport. The launch of the Secure Journeys initiative is in response to the …

Aeromexico chooses SITA for connectivity across 50 international locations

Aeromexico, Mexico’s global airline, has selected SITA to provide network connectivity across more than 50 international locations. SITA’s world-class communications services will ensure Aeromexico will have full access to all its IT applications for back and front-office activities, including check-in and departure control, as the airline expands its routes across the world. The three-year agreement includes the provision of SITA …

Smart technology from SITA improves passenger experience at America’s Friendliest Airport

Phoenix Sky Harbor International Airport, known as America’s Friendliest Airport®, is using sophisticated technology from global IT provider SITA to offer its 44 million passengers real-time information for their journey through the airport. Passengers can now view security wait times before they travel as well as when they arrive at the airport. Today, real-time checkpoint wait times are available on …

Orlando International Airport brings check-in experience to life

The Greater Orlando Aviation Administration (GOAA) today unveiled a new standard in airport displays that will span the length of five football fields to create a fun and interactive check-in experience for the 42 million passengers who travel to and from Orlando International Airport every year. SITA, the air transport technology provider, has partnered with Synect to design and install …

Wait times in Orlando International Airport drop with SITA technology

Passengers at Orlando International Airport (MCO) have enjoyed shorter wait times in recent months with 53% fewer passengers spending more than 15 minutes in line. This is in large part the result of the introduction of sophisticated queue management technology from global IT provider SITA. The new system has resulted in the double benefit of reducing stress for travelers and …

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