Air India has launched a completely new app to its more than 18-million passengers which will take the user experience to a new level. Built by global technology provider SITA using its state-of-the art mobile platform, the app makes it even easier for passengers to book, check-in and manage every aspect of their journey from their mobile device. Air India’s …
The global deployment of Radio Frequency Identification (RFID) technology, which can accurately track passengers’ baggage in real time across key points in the journey, can enable the air transport industry to save more than US$3 billion over the next seven years. Global IT provider SITA and the International Air Transport Association (IATA) revealed that the highly accurate tracking rates of …
The Greater Orlando Aviation Administration (GOAA) today unveiled a new standard in airport displays that will span the length of five football fields to create a fun and interactive check-in experience for the 42 million passengers who travel to and from Orlando International Airport every year. SITA, the air transport technology provider, has partnered with Synect to design and install …
Passengers at Orlando International Airport (MCO) have enjoyed shorter wait times in recent months with 53% fewer passengers spending more than 15 minutes in line. This is in large part the result of the introduction of sophisticated queue management technology from global IT provider SITA. The new system has resulted in the double benefit of reducing stress for travelers and …
Airline travelers in the UAE are increasingly using self-service technology to better manage each step of their journey and to make the most of their time in the airport to relax, shop and dine. A total of 48% of UAE travelers use self-service technology where available rather than interact with a person, providing them with more control over their journey. …
SITA, the global air transport communications provider, is to roll out faster, new-generation connectivity across Kenya Airways’ global network, a vital investment in infrastructure needed to support the airline’s renewed focus on cost optimization and airline modernization. Among Africa’s top three airlines, Kenya Airways is seeking to leverage SITA’s latest communication technology to drive new efficiencies in the management of …
Airline passengers in China are heavy users of technology both in their everyday lives and throughout their travel journeys. Nearly one quarter perceive themselves as ‘hyper-connected’ – they value efficiency and use self-service technology more frequently. Airlines are meeting their needs with 80% adopting connected aircraft and 100% investing in mobile-based services and the Internet of Things. In the 2016 …
Asiana IDT, the IT service provider and affiliate of the Kumho Asiana Group based in Korea, today announced a partnership agreement with global travel technology provider SITA. Together the partners will deliver world-class solutions and customer services to airlines and airports in Korea and across Asia. SITA is the world’s leading specialist in air transport communications and information technology. This …
With the help of global aviation IT provider SITA, Iraqi Airways has opened its new reservation contact center in Amman, allowing the airline to better manage its reservations across 13 countries. The center will be operated by SITA. As the airline continues to rebuild its international business, it requires reliable infrastructure that allows it to manage it reservations globally and …
As the connected world of travel becomes a reality 91% of airlines plan to invest in cyber security programs over the next three years. This is according to the SITA Airline IT Trends 2016 Survey published today. The level of commitment to cyber security reflects the consensus that a lot is being done in this area but there is always …
