European airline passengers like to use technology and 80% book their flights online, a higher rate than other parts of the world. In contrast however, when it comes to check-in Europeans do so face-to-face at the airport more often than the global average. These are the findings of the 2016 Passenger IT Trends Survey by travel technology provider SITA. The …
Sky Prime Aviation Services, a leading Saudi private aviation services company, is to deploy SITA’s next-generation passenger services system (PSS) to manage its new VIP flight service being introduced to its premium passengers. Targeted at the region’s premium traveler, the success of the new service relies heavily on providing the very best customer service each step of the journey, from …
Melbourne Airport continues to improve passenger services with a recent trial that has included self-service boarding with global travel technology provider SITA. The airport is focusing on using technology in new ways to improve processes to make the journey smoother for its passengers and the airlines that serve them. Melbourne Airport’s passenger improvements are underpinned by SITA’s common-use platform, which …
With a rapidly growing global network served from regional hubs across the Middle East and North Africa, Air Arabia is to introduce SITA’s next-generation passenger management system to extract even greater efficiency across its operations. Air Arabia carried close to 8-million passengers in 2015, serving 101 destinations spread across the Middle East, North Africa, Asia and Europe from five hubs …
Cameroon Airlines (Camair-Co), one of West Africa’s fastest-growing airlines, has implemented SITA’s next-generation passenger services system (PSS) to manage every aspect of its operation from reservations, pricing, ticketing and departure control to loyalty program and business intelligence. After examining several different passenger service systems, Camair-Co selected SITA’s Horizon® Passenger Management and Distribution as it offers the most comprehensive range of …
SITA, the IT specialist that is transforming air travel through technology, today rolled out several community innovation demos with an eye toward the future at this year’s Air Transport IT Summit. These forward-looking innovations are part of SITA’s 2016 multi-million investment across five main focus areas to explore new solutions to some of the air transport industry’s most pressing challenges …
SITA, the air transport industry communications provider, today announced that 300 airports in more than 100 countries across the world, are now equipped with SITA AirportHub™. This unique shared infrastructure allows airlines to connect all their applications and IT systems at an airport quickly and easily. It removes the complexity of dealing with local telecom providers and adds flexibility and …
SITA, the IT specialist that transforms air travel through technology, today announced 2015 revenues of US$1.7 billion despite a year which saw continued global economic and geopolitical volatility as well as significant shifts in currency. The consolidated group revenue, based on constant currency rates, rose 3.2 percent from 2014 continuing the organization on its growth trajectory. The results, confirmed at …
Airline passengers across the globe are so comfortable with technology today that they are choosing to use it rather than interacting with people. This is according to the 2016 SITA Passenger IT Trends Survey, a global survey released today by IT provider SITA and co-sponsored by Air Transport World. SITA’s survey shows that 85% of passengers had a positive travel experience, …
Passengers departing from Heathrow’s Terminal 5 this summer will be able to access recent Hollywood movie releases on their iPhones or iPads to watch during their journey. Using Heathrow EntertainMe kiosks movies, magazines and newspapers can be quickly downloaded in around a minute to enjoy at the airport and in-flight. Two Heathrow EntertainMe kiosks offering a mixture of free and …
